Privacy Policy

Jolland Plumbing & Heating is committed to protecting your privacy and handling your personal data in a safe and responsible manner.

Who We Are

Jolland Plumbing & Heating is a plumbing and heating business based in Newmarket, UK, providing services across the surrounding areas.

What Information We Collect

We may collect and store the following information when you contact us or use our services:

Name
Phone number
Email address
Address (for quoting and service purposes)
Details about your enquiry or job request

We only collect information necessary to provide our services and respond to enquiries.

How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Carry out plumbing and heating services
Arrange appointments and communicate with you
Maintain records of work completed
Improve our customer service

How We Store Your Data

Your personal data is stored securely and is only accessible to authorised personnel. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Sharing Your Information

We do not sell or rent your personal data. We may share your information only when necessary to:

Complete requested services
Comply with legal obligations

Your Rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to how your data is used

To exercise these rights, please contact us using the details below.

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If you have any questions about this Privacy Policy or your data, please contact us.